A new resource for brokerage admin staff: MCE Inspections Course
Administrative staff play an important role in the day-to-day operations of many brokerages. While the Broker of Record is ultimately responsible for ensuring their brokerage is complying with the Real Estate and Business Brokers Act, 2002 (REBBA), administrative staff need to understand these requirements as well, to better support brokerage compliance.
Previously, RECO’s Mandatory Continuing Education (MCE) course on brokerage inspections was available only to registrants. In response to requests from Brokers of Record across Ontario, you can now share the course content with your non-registrant administrative staff, in a version that may be viewed outside of the MCE portal.
As before, only registrants can obtain an MCE credit by taking the course. RECO is committed to providing improved tools and guidance to help registrants comply with the legislation, and we agree that this course provides valuable information that can be shared more broadly.
Your non-registrant staff can access A Guide to Brokerage Inspections using this link, at any time. Registrants should continue to use the MCE portal on MyWeb to access the course, so that they will obtain credit for completing it.
Are your staff receiving emails from RECO? Ask them to check their spam folder
In recent weeks, some registrants have informed RECO staff they have missed important notifications from RECO because certain emails were mistakenly sent to “spam” folders. Registrants with gmail.com email addresses are especially at risk.
As the regulator of real estate salespeople, brokers and brokerages, RECO regularly communicates with its registrants for many reasons. Email notifications are critical for keeping registrants up to date on their education, registration, insurance and regulatory compliance requirements, and to communicate with registrants regarding inspections and disciplinary matters.
RECO is reaching out to Brokers of Record and Executive Officers to address this issue at the brokerage level. Please ask your employees if they are receiving emails from RECO, and to check their spam folders to be sure RECO emails haven’t been misdirected.
Should they find an email from RECO in their gmail.com spam folder, instruct them to open the email and use the “Report not spam” command. They should also create a filter for @reco.on.ca in Gmail and select the “Never send it to Spam” option.
RECO’s IT Department is working with Google and other email providers to ensure RECO’s email are delivered correctly.