Stratus is moving to a new email service and that means your “Prospect” or “Listing Send” emails will come from a new email address. The move will start in November and take approximately a few weeks to complete.
Here’s what you need to know:
Once the transition is over, you and your clients will only receive Prospect or Listing Send emails from firstname.lastname@example.org. This new email service also allows your clients to unsubscribe and resubscribe to Prospect or Listing Send emails.
To avoid any disruptions:
- Add email@example.com to your safe senders list and also advise your clients to do the same, so your emails don’t land in spam or junk folder.
- Remember to check your spam or junk folder to see if you have an email from firstname.lastname@example.org.
You can also contact our help desk if you have any questions or need support.